So many people, no matter where in an organizational hierarchy, are described as being poor listeners. What's strange is how little is done to improve their listening effectiveness.
This blog, dedicated to listening, shares learning, observations, research, and notes from the field.
On a low-tide walk on the North Island of New Zealand I saw a beautiful whelk shell. I picked it up, looked at the pattern and colors, and waxed ecstatic about it. Within inches I came upon another shell, different from the first, also a whelk, interesting in its own way, and still commanding my attention. As I moved towards shoreline, there were piles and piles of shells, some clams, some mussels, and some whelks. No two seemed to be exactly alike, but it became difficult to distinguish one from another. Eventually, there were so many shells, mostly covered in seaweed that I trod on them without even looking at what was beneath.
The longer I walked, the more I saw the experience as a metaphor for how listening intelligence is viewed. Come to the blog to read my observations and share your own.
During a thought provoking conversation yesterday with Vivien Price, a long time colleague and friend, she posed a great listening question to ponder for clients who are in transitional situations: “How do I handle me in this context?”
Individuals bring their unique listening profile to every situation, and tend to pay attention to or ignore the same people, ideas, and issues. But what happens when the situation or context shifts so radically that the well-honed profile no longer fits?
It seems wise people have been thinking for a long time about how we project our habits and preferences onto others when they said:
“We don’t see things the way they are, we see things the way we are.”