So many people, no matter where in an organizational hierarchy, are described as being poor listeners. What's strange is how little is done to improve their listening effectiveness.
This blog, dedicated to listening, shares learning, observations, research, and notes from the field.
I attended a lecture by Alexia Parks, the author of “Hardwired.” While many of her points would be familiar to most of you, I was fascinated by a few twists. Come read the blog and see what hardwiring has to do with listening skills.
Recently I was involved in a discussion about the differences between Sympathy and Empathy. I said you could be sympathetic if you’ve experienced the situation; that is, you can be with the person because something just like it has happened to you. And you can be empathetic when you care, but have not been in the other person’s shoes.
Believe me, there were lots of differing opinions. Some people said I had it 180 degrees wrong; it was just the opposite. I remembered my few years of Latin, which made me quite sure of the meaning of the words, but instead I let Google be the definitive source.
I so enjoy thinking, researching, and writing about listening and sharing it with you. Now I’d like our community to hear from you.
Please answer, My listening intentions for 2014 are: