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7 Listening Killers

  1. Ego
  2. Impatience
  3. Anticipation
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Poor listening is expensive. Watch what some folks have to say.

Tooting Our Horn

~ We are pleased to announce Marian’s upcoming participation in a Listening Symposium Sept. 15-17, 2013 at the Reynolds Journalism Institute in Columbia, Missouri (based at the Missouri School of Journalism at the University of Missouri). The symposium is a gathering of a small, select group of leaders from many professions, including lawyers, police, clergy, therapists, social workers, educators, nurses, sociologists and more, to work together for two days to explore the purposes, practices and power of listening in society, and to learn from each other.

The hope is to tease out the best practices used in each participants’ worlds. How does the cop discern between truth and lie? How does the journalist probe but not judge? How does the therapist work through pain without undermining trust? We will be challenged to practice what we preach: to really listen to one another, even - or especially - when we disagree.

The sessions will be guided in part by Butch Ward, former managing editor of the Philadelphia Inquirer and now on the faculty at the Poynter Institute, a school for professional journalists.

~ Marian is a contributor to a new eBook just released by Bill Corbett, author, keynote speaker and parenting expert, entitled, “Speakers’ Worst Nightmares.” It is a compilation of 41 stories from individuals with varying degrees of speaking experience. All of the stories, many of them quite humorous, were important lessons for the individuals as they developed their speaking skills. Bill just released his new book, “From the Soapbox to the Stage: How to use Your Passion to Start a Speaking Business.”

~ Take a look at this interesting article published online March 27, 2013 at The Glass Hammer under the title: “What to Do If Your Flex Work Arrangement Gets Axed” by Robin Madell (http://www.theglasshammer.com/news/2013/03/27/what-to-do-if-your-flex-work-program-gets-axed/ ). It features Marian's comments with some timely, supportive advice with steps to take should you be faced with a similar circumstance.

~ We here at Listening Impact recently learned that Marian has one of the top 10% most viewed @LinkedIn profiles for 2012. (Copy and paste this link to view our LinkedIn profile ~ http://www.linkedin.com/pub/profile/0/167/506)

Yes, we are proud of this accomplishment. Primarily, though, we are inspired by your commitment to professional growth and honored by your friendship and confidence in our coaching, communication and listening skills.

Posts Tagged ‘HBDI’

Can an assessment actually tell me how I listen at work?

Tuesday, June 7, 2011 @ 05:06 PM Author: Marian Thier

There are all sorts of assessments available to people who are curious to learn about themselves.  They range from the pop psych quizzes to the well-researched and validated ones often used in business settings.

When I was deciding how to share my accumulated knowledge about listening habits, it was natural to think about creating an assessment.  But first, I needed to address the reasons people turn to the instruments, and why more and more seem to pop up yearly.

Broadly, people take assessments to:

  • make self-discoveries that add knowledge about what makes them tick
  • get a framework that organizes descriptions of who they are
  • be provided with information that can be used in real life
  • gather hints about how to have better relationships, make better decisions, and be a more effective collaborator

I found that most hard working people want to feel good about themselves and contribute to the satisfaction of others in the workplace.

For example, with my assessment, Hear! Hear? Your Listening Portfolio®, people learn how they listen, what they pay attention to and what they leave on the table, what their body language signals to others, what triggers them to drift off, what questions they use to satisfy their listening habits, and how others read them as listeners.

If we look at some of the more popular assessments, such as MBTI, HBDI, EQi or FIRO-B, they enable the assessment-taker to understand his personality, thinking styles, emotional intelligence and relationship requirements.  All these instruments are valuable and enriching, and each sheds a slightly different light on the person.  But, if the individual does not use the assessment as a platform for discussion and growth, it is just information, and not much better than one of the pop psychology ones that can be found in Cosmo or FB.

The real benefit comes when an assessment highlights where to make changes that will be of personal and professional benefit, and the user sets about a course that results in real, valuable growth.

I’m often asked if there’s a process to make real change, not just cosmetic upgrades, but lasting and significant change.  From what I’ve read, researched and observed, there does seem to be a process.  It is:

test, practice, reflect, modify, practice

Read the next blog for more on the process.