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- Voices for Children CASA For every Hear! Hear? Your Listening Portfolio® assessment taken, Listening Impact will donate $1 to Voices For Children CASA, a non-profit organization that advocates for and provides direct services to abused and neglected children.
Marian's Guest Articles and Interviews
- "Assess Pros and Cons of 360-Degree Performance Appraisal" by Steve Taylor
- "Best Ice Breakers" on Sarah Shaw's blog, theentreprenettegazette.com.
- "How to sell staffers on change, big and small"
- "Managing Up: 7 Ways to Keep the Boss Happy"
- "Meet Your Listeners" article written by Marian
- "Meet Your LIsteners" or “Reúnete con tus oyentes” artículo escrito por Marian en español
- An Interview with Marian Thier about her work and accomplishments in her career.
- Listening Agility = Fluent Listening: Marian's guest blog at Forum Corp.
- The Glass Hammer article “What to Do If Your Flex Work Arrangement Gets Axed” by Robin Madell
- Why Businesspeople Don't Listen
- YouTube Interview: Expanding Thoughts with Marian Thier
- “…Billions lost yearly because of poor listening.”
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- Chris Fama’s book, “A Listening Curriculum for the Lower-Division College Student" available.
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Articles of Interest
- "Sanity Strategies if You have a Micromanager Boss" by Dr. Janet Scarborough Civitelli
- "Stop Multitasking! It's Distracting Me (And You)" by Tania Lombrozo
- Don Tapscott speaks at Ted, "Four Principles for the Open World
- Listening Skills: Are You Really Hearing What Customers and Colleagues Are Saying to You?
- Sharing space proximity breeds collaboration
- The Discipline of Listening by Ram Charan
- The Science and Art of Listening
- WorkWise: Turning a potential employer around
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I Dare You!
If you’ve never gone to the Harvard Implicit site to take one of their many tests, you are missing an opportunity to learn about yourself, or at least, confirm what you already know or suspect.
All the tests I’ve seen are set up similarly, so after you take one or two, others might seem redundant. The power is not in the process, but the content; so ignore how the tests are set up, and pay attention to your responses.
Note that I got confused on one of the tests I took last night and I did not receive any results because there were too many mistakes. Make sure you understand the instructions before proceeding.
The first time I came across this site was when I attended a diversity conference and one of the speakers had us take one of the many tests to open our eyes about what kind and degree of biases we held. She made it clear that we all have prejudices and act on them, often unconsciously. The point of taking the test(s) was to develop awareness of our biases, manage our biases, and develop cultural competence.
The results were memorable and prompted the majority of attendees to want to talk about diversity at a much deeper level than when they walked in the door.
I know that there’s a strong correlation between our biases and listening. If, for any reason, conscious or unconscious, the speaker triggers a prejudice, that directly influences how attentive we are to that person. I wonder how seriously a listener who tells dumb blonde jokes takes the information delivered by a Marilyn Monroe look-alike?
Case in point. Many moons ago I ran a learning center at a college and we had a tutoring program. The faculty was very good at recruiting student tutors who met our criteria. A professor said he was sending over the top student in all of his science classes. About fifteen minutes later a beautiful young woman with curly blonde hair piled on top of her head, wearing knee-hi boots and rather seductive-looking clothing came to my desk.
As was customary, I asked how I could help her, I’m sure in a somewhat patronizing tone. As I started to reach for a tutoring request form, she introduced herself and said Professor Jennings suggested she come talk to me about becoming a tutor. Her favorite subject was physics, but she felt confident she could help students with most science subjects. She probably accounted for 25% of our tutoring load with great success for those students who looked past her looks and listened to her brilliance.
Let us know, if you are comfortable, what tests you took and how what you learned about yourself influences your listening.
Harvard University’s Implicit Association Test, which gauges prejudicial attitudes or beliefs about certain groups of people:
Categories: Assessments, Barriers to Listening, Cultural Influence, Hear! Hear? Your Listening Portfolio, Listening Habits, Listening with Clarity, Research, Science of Listening, Understanding Listening.